Question: Do you need wifi in order to connect the cameras to your phone?
Answer: Yes, our operating systems work on wifi allowing for you to access your cameras anywhere in the world. You do not need to be connected to the same wifi network and can use mobile data if necessary as the app to control your cameras works on internet connection.
Question: Do your cameras and operating systems have software updates?
Answer: Yes our cameras and operating systems have software updates that occur every 6 months in order to keep up with the latest technology. These updates can be done easily through the app on your phone.
Question: Can the cameras work without electricity?
Answer: Yes our cameras can work without electricity, each camera has a battery installed which charges while connected to a power source, one the power source is disconnected the camera will switch over to the battery which has a 48 hour lifespan.
Question: Are the cameras waterproof and can they move?
Answer: Yes our cameras are IP65 rated which means they are waterproof and can withstand extremely harsh weather conditions. If however your camera gets damaged from an element of weather, CCTV Installations Cape Town promise to either fix or replace the camera if necessary. We do have cameras that can move when motion is detected and will continue to follow the motion until picked up by another camera or until motion is unidentified.
